Reviews

A freak accident left my right leg useless below the knee. I also could not feel either of my feet. Even after surgery, a walker was my constant companion. Thanks to Dr. Vicki & Shanice at Innovative Physical Therapy, I have my independence back. They worked with me step by step. They are so kind, caring, compassionate and supportive. I felt as if they treated me like family. I just can't believe how they made physical therapy fun. I am now back to normal and do everything that I used to. My transformation was just unbelievable. I would say to anyone who needs physical therapy, this is the place to go. I am eternally grateful for all that they have done to help me turn my life around. Michael O.

I have been seeing Dr. Sean Kaufman now for over a year. I had originally gone in for foot pain that was caused from running frequently. It turned out to be Plantar Fasciitis and had no idea how to get the pain to stop. Through a number of visits, Dr. Kaufman monitored my healing, gave me custom orthotics for my shoes and put me on a ice/heat/compression schedule that seemed to speed the recovery. He is extremely smart and knows his feet. Anonymous

Clean office with polite and responsive staff, all of my concerns got addressed quickly. The staff worked with my insurance to help ensure what I needed was properly covered. russ H

All staff is extremely friendly and welcoming and barely ever more then a 5 min wait for appointment if any at all. Very knowledgeable as well. Highly recommend! Jesika Smith

After my experience with Dr. Ashley Bittar, I would immediately recommend her to anyone looking for an extremely knowledgeable and caring podiatrist. Prior to surgery, Dr. Bittar guided me through every step of the procedure beforehand so that I would be familiar with what was going to happen. In the weeks of recovery, Dr. Bittar was extremely supportive and helpful -- making the process a lot less daunting. I am very thankful to have chosen her and she is my 1# recommendation. Jd Mahe

Excellent physician with a very calming manner. He explains the issue thoroughly and is patient with answering questions. Andrea Jestin

Love this office doctors and staff they are amazing! They answer all your questions and are truly there to help you feel better. Patricia Tona

Dr. Michael Rallatos was So perfect in every way that I actually felt stupid for being terrified the week leading up to my appointment. I had been in pain for 4 months before an infection in the same area put me in excruciating pain for another 3 months after that. WATER touching the area was uncomfortable let alone the thought of someone going near it with a needle! After just the first visit I was finally pain free. Major relief. I couldn’t thank this doctor enough for being who he is in this field. He’s truly incredible, not just as a podiatrist but as a person. He’ll make you feel at ease from the moment he meets you. If you’re worried.... don’t be, make your appointment with Dr. Michael Rallatos and you’ll see for yourself Bethany Ertle

My father is a patient of Innovative Food and Ankle. Everything about this practice is great. They are caring, skilled and friendly, and Dr. Kaitlin Dickert Gonzales and Dr. Sean Kaufman treat my father like family. So does the entire team. I recommend them very highly! Michael Morano

Both doctors are fabulous at this office. The front and back of the house are amazingly nice. Definitely recommend this practice! Michelle Costantini

Good doctors who are patient and knowledgeable. The only issue is the very trashy staff. Redd The Bull

I have been going to see dr Kaufman for many years, now I have my husband going. we always have a good time when we visit Anonymous

I cannot say enough wonderful things about Innovative Physical Therapy, I started going there after I broke my foot. I was having trouble walking and doing everyday tasks, by the end of my workday I was limping and in pain. I sought out physical therapy to get my life back and get back to being as active as I once was with strength back in my foot. I found the right place. Everyone there is so wonderful and treat you with respect. There is a genuine want/need to help you and work thru this process with you. I felt so welcomed. Dr. Vicki never pushed me to do exercises I wasn't comfortable with; they were all perfect and transitioned my perfectly. Before I knew it, I was going all day with out foot pain and was seeing myself taking the long walks I once enjoyed. I am so thankful that I found Innovative Physical Therapy and thankful to the wonderful people there. I highly recommend them to any and everyone that should need physical therapy. I will be sad when my physical therapy ends, and I won't be able to see these wonderful ladies anymore. Lauren S.

Professional and caring. lose to being on time - unusual for doctors today. Stan Slonski

Best experience I’ve had in a very long time at a doctors office felt very comfortable with the doctor. They answer every question I had To where I Understood .Also the staff is very nice and respectful . The office is a 10 In my book clean and organized Alfonso Resende

AMAZING DOCTOR... I LOVE HIM!!! I went to see him for shoe inserts and he gave me perfect ones and knew exactly what I need. EXTREMELY COMPASSIONATE DOCTOR and will continue to see him as well as refer him to everyone I know. Thank you so much doctor you helped ease my feet and ankle issue. THANK YOU Manny Rommel

Blown away by this practice. One of the friendliest offices I have ever been to. I honestly can't explain the atmosphere because it is that good. From the receptionists to the doctors, they are all incredibly pleasant, and it makes a world of difference. I highly recommend Dr. Gonzalez. She was phenomenal and Dr. Kaufman is excellent as well. Don't bother even calling another office because you won't find a better office with better doctors. Allison Arch

Had one of the worst injuries in my life and had no clue what I needed to do after my surgeon repaired my injury. Luckily, I was referred by several people to Dr. Vicki and her facility on the Kenilworth Blvd. First day I walked in and met Shanice who's friendly demeanor and welcoming attitude alleviates any anxiety you may have about beginning something new. After Shanice set me up, Dr. Vicki met me and went over my injury, my goals, and what I needed to accomplish to get back to 100%. Every step of the way Dr. Vicki is constantly adjusting techniques to keep you progressing. Innovative Physical Therapy is dedicated to your recovery. After working with Dr. Vicki and Shanice for two months I was able to return back to work full duty. My surgeon was even impressed with how fast I was able to return. I highly recommend this facility if you want the most professional and attentive care provided by Dr. Vicki and Shanice. Joe F.

The place was clean even all the rooms ,staff was awesome they took great care of me. I would recommend this office. terrence barfield

Dr Kaufman is great! I have been a patient of his for years and he has never let me down. Now I just see him for regular visits but he did my bunion surgery years ago and did a fantastic job. Anonymous

Been seeing Dr. Sean Kaufman for years now and so has my wife. We are both active athletes who have had numerous foot issues through the years and Sean has been amazing. Always has been extremely good and diagnosing a problem and providing the right treatment. Really an amazing doctor and someone my family has grown to have a close relationship with. Anonymous

Very nice guy. He was the third doc to try to repair my problem foot. He fixed my foot when others couldn't. Office staff is also very nice. Anonymous

Dr. Sean Kaufman is the best, he was recommended to me years ago by my primary doctors office. He is so down to earth, easy to talk too, and makes you feel at ease. I actually wish he was my primary Doctor. My grandmother went to him, she was one of the pickiest people I knew, and she spoke nothing but the best of Dr. Kaufman. 1st time I went, I think I had a hang nail, walked outta there feeling like a million bucks. Later on I developed plantar fasciitis, that was painful. He tried everything and refused to give up and do surgery, finally a technician that came in so often did some kind of ultrasound on it, I forget what the timeline he said I would feel better, but damn he was right on the money, never had a problem since. I recommend him to everyone. Thanks again Dr. Kaufman. George G.

Go see Dr Kaufman in Kenilworth for you foot/feet and ankle needsI had a wounderful experience today.Thank You Dr Kaufman😊 Patricia Hewlett

I found Dr. Sean L Kaufman on the internet with 5 stars rating. I broke my left foot in three places and when i went to see him with my x-rays he immediately told me what had to been to done for repairing my foot. He was so knowledgeable and very kind to me. He took his time to explain everything to me in details. He said I needed surgery with plates and screws, he was the one who performed the surgery on my foot and did a great job. My foot has been healing so well. I've been seeing him since July 15th. I've been in recovery for 6 weeks now. He has told me that my x-rays are so great that with the damage I did to my foot he was really very happy to see how well my foot has been healing and that's because of the great job he did on my foot. I'm so happy I found him, his staff is so friendly and kind. He makes you feel very comfortable and he is also very funny even when I was in pain, he made me laugh. He really cares for his patients. Anonymous

Dr. Sean Kaufman is an excellent, personable, warm, caring professional doctor. He didn't rush me and explained everything thoroughly pre-op and post-op. Ana McEaddy

I have gone to Innovative Physical Therapy multiple times in the past, & LOVE it! I have had some bad experiences in the past with PT's doing "cookie cutter" therapy, & I ended up worse! NOT GOOD! Vicki creates a healing plan specifically with EACH individual in mind. 🙂 I also know that she REALLY knows what she's doing, because results say it all! The other times I came for sprains or other injuries, but this time it's after tendon surgery on my left foot. Vicki is directly above my podiatrist group downstairs, & can consult with my doctor who did the surgery. I was in a LOT of pain still before I started PT. I am now only in my second week of PT, & am starting to see a HUGE improvement in pain level & range of movement! I would recommend Innovative Physical Therapy highly, so much so that I will NOT go anywhere else! My rating: A++++++++++++++++++++++++++++++++ Anne B.

It never surprises me that in an age of unlimited choices how often the things that matter most in business and client care are lost in the shuffle. Innovative Physical therapy has changed my mind on this negative view. From the moment I called and spoke to Shanice to schedule an appointment to my first visit I felt that I was the most important person. You will always be greated with a smile and made to feel as if you were at home. Dr Rallatos takes the time with you to understand how she can help you recover and works with you to develop that plan. Unlike other physical therapy places I've been you always feel at home and not part of the never ending cycle of patients in and out. One on one attention really makes a difference here. With the most up to date equipment and treatments you know you have made the right choice. If you are ever faced with needing any type of physical therapy I would make this your first stop on your road to recovery. Robert C.

A dozen years ago I went to a podiatrist for the first time for my ingrown toenails. Let’s just say, the experience was so traumatizing I never went back and never went to another podiatrist again. A couple months ago I decided to try again, this time with Dr. Gonzalez at Innovative Foot and Ankle. She saw how anxious and fearful I was and she trimmed my nails to get my temporary relief and also gave me lots of education for a surgery that would permanently relieve this issue. Well, that appointment was pain free and she really was so nice and helped me stay calm. During the surgery, she did the same. Just wonderful and friendly, calming, and kind. Today was my follow up for my surgery and all looks great! I highly recommend her. I hope I never have issues again with my feet, but if I do I am going to Dr. Gonzalez. Thank you in advance for the many years of relief to come! Francesco Rizzo-Duffy

Dr Michael Rallatos is the BEST! Saw Dr. Vicki Rallatos for PT as well and she was just as AMAZING! Best physical therapy experience of my life! Extremely grateful to have found this office. I had surgery with Dr. Michael Rallatos and he was excellent. Very professional, educated and well mannered. For someone's first surgery... he made it a breeze! highly recommend this office! Already sent two friends there 😀 thank you both for making me feel fabulous again!!! xoxo Angela Reino

I had such an amazing experience from the second I walked in until the second I walked out. The staff is absolutely amazing very flexible with scheduling not to mention the doctor was amazing!! I will definitely be back and I highly recommend you try this place out!! Kristal Czachowski

I first saw Dr Kaufman for a case of planters fasciitis. He was terrific and in a matter of time it was gone. Some months later, on a hike upstate New York, I tore a tendon in my foot. Between Dr. Kaufman and the physical therapy from Dr. Drake, the improvement was just incredible, going from being in intense pain and basically unable to walk any meaningful distance to now being able to do a few miles. It may be a while before I'm back to doing 10 mi in the mountains, but just not being in pain and getting around is rewarding in itself. As much as I realize this recommendation may make it harder to get an appointment the next time I pull some stunt, I cannot recommend Dr. Kaufman and Dr. Drake highly enough. p.s. The staff is great, always helpful and accomodating... Gabriel Gluck

Absolutely love this place. My son was treated by Dr. Gonzales and she was so pleasant that he never even had a chance to even think about being scared. Plus we were in and out in record time. I would definitely recommend this place to my friends and to anyone! Milva L. Diaz

I have been seeing Dr. Kaufman now for almost a year and he has been amazing with the treatment of what was diagnosed as Morton s Neuroma.I have been a runner all my life and that is what caused this injury, but I have no plans on quitting running so I needed to get fixed up. Dr. Kaufman administered a cortisone injection to provide relief and recommend a wider pair of running shoes. Dr. Kaufman gave me a professional analysis, customized foot orthotics, and assured me if the pain continued we have the option of surgical removal of the Neuroma. (which I would like to avoid obviously) Anonymous

As a follow up to my previous post, I had a chronic heel spur for 3 years. Dr. Kaufman treated me superbly with PT (Dr Vicki) and backless shoes, etc. until I finally wound up having the spur eliminated last week by Drs Kaufman and Ballestros. They are great and kudos to the Union Surgery Center. The surgery lasted 25 minutes and I am walking painlessly for a week now even after 1 day! The treatment is relatively new and if you have to have it done, I strongly recommend the doctors at Innovative Foot and Ankle. If you do not need surgery like me, the PT offered is great and their hours are very convenient. Place to go for your foot woes!! . Al Zolli

Yes, I would highly recommend Innovative Foot and Ankle to everyone who has foot problems. I have been coming here for over 4 years and originally had Dr. Kaufman....He is great, a good listener for any problems that I had...as a diabetic I came every 3 months to have nails cut. He is no longer here but now I have Ashley Bittar, DPM as my podiatrist. Walking into the office, it has been remodeled completely. Looks great, waiting room, examining rooms as well as the equipment. Ashley gives the office a woman's touch...Her receptionist is easy to talk to and calming. Ashley listens to any issues I may have, takes care of my diabetic feet with loving care. She does not rush the cutting of the nails. I had a past podiatrist who would cut the nails so short they would bleed causing an infection in my big toe. He was so quick before I even said 'Don't cut it short" before you know it, bam." I would not recommend him for sure. Ashley takes her time, is caring and I would definitely recommend her and this office as well. All are welcome here. Christine Voto

Absolutely would recommend this place! It should get a 10! Dr. Rallatos is the best & the staff is always so nice. � Priscilla Johnson

Everyone including the staff and front desk are very helpful Anonymous

Dr.Kaufman is by far the best podiatrist I have ever used, his compassion, knowledge and caring are superb. His staff is exceptional. Anonymous

Dr. Kaufman is the best! He was caring, professional, and friendly. My surgery went great, and I've healed even faster than I could have hoped. His staff was friendly and personable, and I never had a long wait time. He was always so patient, and took the time to answer any questions I had. Jessica Hauck

I found Dr. Sean L Kaufman on the internet with 5 stars rating. I broke my left foot in three places and when i went to see him with my x-rays he immediately told me what had to been done for repairing my foot. He was so knowledgeable and very kind to me. He took his time to explain everything to me in details. He said I needed surgery with plates and screws, he was the one who performed the surgery on my foot and did a great job. My foot has been healing so well. I've been seeing him since July 15th. I've been in recovery for 6 weeks now. He has told me that my x-rays are so great that with the damage I did to my foot he was really very happy to see how well my foot has been healing and that's because of the great job he did on my foot. I'm so happy I found him, his staff is so friendly and kind. He makes you feel very comfortable and he is also very funny even when I was in pain, he made me laugh. He really cares for his patients. Angel V.

Excellent group of doctors been seeing Dr Kaufman since 2007. Many sports injuries to my feet. In 2012 DR KAUFMAN did ARTHROSURFACE OF 1st MPJ of right foot. I can honestly say I can run again which I thought would never happen again. Anonymous